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One Stop Counselor 3 Position Open at the University of Minnesota Rochester

9 Nov 2021 1:43 PM | Anonymous


As a professional member of the University of Minnesota Rochester

(UMR), Department of Student Services, the One Stop Counselor position

requires in-depth understanding of academic records, registration,

financial aid, and student financial billing to support students’ recruitment,

retention, and graduation, as well as counsel on financial wellness. This

individual provides student advising on complex issues and problems

regarding student financial matters and academic records; handles

challenging behaviors and difficult situations that can surface when

speaking with students and parents about academic success and financial

matters; conducts critical analysis and professional judgement on financial

aid/student records appeals and waivers; utilizes critical thinking and

problem-solving skills; and, possesses excellent communications skills and

attention to detail.

The One Stop Counselor reports to the Registrar who reports to the Vice

Chancellor for Academic Affairs and Innovation.


  • Master’s degree and two years’ experience after degree completion.
  • Training or certification through the Association for Financial Counseling & Planning Education (AFCEPE) for Money Management Essentials.
  • Knowledge of university, federal and state guidelines to make informed decisions when counseling students and parents in all areas: financial aid, scholarships, registration and enrollment, and student billing and accounts.
  • Demonstrated commitment to UMR values: evidence-based decision making; diversity and inclusion; respect; human potential; and community.
  • Ability to work in an innovative, collaborative, and sometimes ambiguous environment.
  • Work independently, with guidance in only the most complex situations.
  • Demonstrated ability to meet deadlines, prioritize tasks, manage multiple projects, and take initiative, working independently without supervision. 
  • Ability to relate well with high school students and parents with strong                interpersonal communication competency.
  • Excellent public speaking.
  • Excellent writing skills, including professionalism in composing emails.


  • http://humanresources.umn.edu/content/find-job
  • Application review will begin 11/29/21.  Applications must be submitted online at humanresources.umn.edu/content/find-job.  
  • Search postings for Job Requisition #344210 for application instructions and links.  Applicant must attach to the online application: cover letter, resume and diversity statement.
  • To add required/additional documents, click on My Job Application, then My Cover Letters and Attachments.
  • For more information contact umrhr@r.umn.edu 

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