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Minnesota Association of Financial Aid Administrators 

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Current Job Opportunities

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  • 30 Oct 2018 3:13 PM | Aprile Barton

    Finance Counselor at Argosy University, Twin Cities campus 

    Job Summary

    Develop, negotiate and finalize student financial plans consistent with financial planning policies and procedures and with Federal/State regulations for awarding aid. Work closely with new, continuing and re-entry students and their families to ensure the plan and re-plan continue to best meet the families' needs. Counsel students on all acceptances and other matters related directly to the student financial plan. Incumbent must assure that the Company philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion - is considered in carrying out the duties and responsibilities of this position.
     
    Key Job Elements

    • Work cohesively with ADA's or Admissions Coordinators in order to facilitate outstanding service to prospective students and their parents.
    • Maintain 100% Planning Load. Create Plans and explain the Plan and the student's/parent's rights and responsibilities for each aid source.
    • Negotiate Payment Plans. Able to develop Student Financial Plans in concert with Institute procedures and knowledge of Federal regulations.
    • Assist students/parents with the completion of the FAFSA.
    • Enter the FAFSA electronically and review the resulting ISIR.
    • Assign the appropriate budget to a student and package the student (award their aid) as well as ensure that aid is paid to students' accounts in a timely manner.
    • Responsible for complete and accurate files and paperwork, certify loan applications, and complete Basic Verification/QA and C Code Requirements.
    • Demonstrate proficiency in timely collections: For summer term 80% aid paid consistently by end of 5th week of term and 90% by end of 8th week of term; For all other terms: 90% aid paid consistently by end of 5th week of term and 98% by end of 8th week of term.
    • Maintain consistently clean files shown through Training Assessments for Compliance with Federal/State regulations, school policies and procedures. -Less than a 10% comment rate per term and less than a 5% potential liability rate for the year.
    • Complete the appropriate training modules within 30 days of the new or revised module becoming available.
    • Other duties as assigned


    Reports To: Director, Student Services

    Interacts With: Other members of the Finance team as well as students, and the Admissions and Registration departments.

    Supervises: None
    Job Requirements

    Knowledge:

    • Bachelor's degree in a related field required.
    • Previous experience working with and technical knowledge of student financial aid programs.
    • Knowledge of Federal, State, or commercial loan packages.

    Skills:

    • Excellent written and verbal communication skills.
    • Strong interpersonal skills with both faculty and student populations.
    • Superior organizational and problem resolution skills.
    • Strong basic computer software (MS Office) skills as well as exposure to more concentrated financial aid/EDE software programs such as Banner.

    Abilities:

    • Ability to read, comprehend, and comply with federal and state laws, regulations, and policies pertaining to the provision of student financial aid.
    • Ability to interact effectively as a member of a team and work collaboratively with other departments.
    • Ability to listen to customers (e.g. students, staff, etc.) and to understand and respond positively to their requests
    • Ability to work without close supervision and to set one's own priorities and work schedule

    Please send resume and coverletter to aeich@argosy.edu, attn: finance position.

  • 5 Oct 2018 11:57 AM | Anne Dahlen

    The University of Minnesota-Rochester (UMR) is seeking to fill a One Stop Counselor 3 full-time year-round position.  Tasks of the position include:

    • Answering questions from students and parents regarding financial aid and student accounts, including grants, loans (student and parent), FAFSA, satisfactory academic progress, billing, payment plans, tuition, fees, graduation requirements, credits, academic standing, etc.

    • Present to students and parents on financial literacy, FAFSA, loans, grants and budgeting.


    Required Qualifications:

    ●    Bachelor’s degree

    • 3-5 years of work experience with at least one or more years of experience in a customer service related field, or a Master's Degree with 2­-3 years of work experience.

    ●    Completion of certification as a Personal Financial Manager within 6 months of hire date.

    ●    Excellent oral and written communications skills; effective writing skills.

    ●    Intercultural communication competence and value for diversity.

    ●    Demonstrated ability to work effectively as a team member.

    ●    Ability to analyze and interpret data and make independent decisions.

    ●    Must be able to effectively present information and represent UMR at outreach events, both on­ and off­ campus, which will include some evening and weekend hours and travel.

    ●    Highly motivated, focused and results­ oriented. Ability to meet expectations in a fast­ paced and dynamic, student-centered environment.


    Preferred Qualifications:

    ●    6 months of experience working in One Stop Student Services

    ●    Experience counseling on student financial aid, course enrollment information, and student accounts receivable information in a higher ed.

    ●    Knowledge of and experience with UMR, including campus policies, procedures.

    ●    Demonstrated project management skills.

    ●    Working knowledge of Google docs, sheets, email.

    ●    Experience and knowledge working with the following systems: PeopleSoft, Sales Force C, Perceptive Content, Parchment, APAS, APLUS, and Grad. Planner.



    UMR is one of five campus’ within the University of Minnesota system.  UMR serves about 750 students and is located just a block away from the Mayo Clinic.


    Further questions should be directed to Dr. Diane Douglas, Registar | douglasd@r.umn.edu | 507-258-8008


    Position is open until filled.



  • 30 Aug 2018 5:52 PM | Catherine (Cappy) Breuer

    Financial Aid Advisor (temporary)

    Rasmussen College, Eagan Campus

    Rasmussen College is seeking 3 full-time temporary Financial Aid Advisors. The Financial Aid Advisor is the primary point of contact for students, staff, and external parties who contact the Student Financial Aid Office, providing exceptional customer service with a focus on single-source service.  This position implements the policies and procedures of the office and disseminates financial aid and related information to clientele by multiple mediums (e.g. phone, email and chat) and serves as a bridge between other departments, most notably Admissions and Advising. This position conducts consistent and frequent outreach to financial aid applicants in an effort to secure eligibility documentation.

    Rasmussen College is a regionally accredited private college that is dedicated to changing lives and the communities it serves through high-demand and flexible educational programs. Since 1900, the College has been committed to academic innovation and providing the highest standard of education while empowering students to pursue a college degree. Rasmussen College offers certificate and diploma programs through associate’s, bachelor’s and master’s degree programs online and across its 22 Midwest and Florida campuses. A pioneer in online education, the College is helping lead advancements in innovations such as competency-based education and comprehensive student support services that help working adults advance their careers. The College is also committed to providing a positive impact on society through public service and a variety of community-based initiatives. For more information about Rasmussen College, please visit rasmussen.edu.

    If interested or if you know of anyone who may be interested, please contact Audrey Posocco, Director of Recruiting and HR Operations at Audrey.posocco@rasmussen.edu.

    Closing Date:  September 20, 2018

  • 30 Aug 2018 3:14 PM | Hannah Blahnik

    Financial Aid Counselor, Financial Aid/College of Graduate, Online & Adult Learning

    University of Northwestern - St. Paul

    University of Northwestern - St. Paul has an opening for a Financial Aid Counselor. For a complete list of qualifications, job duties and instructions on how to apply, please click here

    Applications will be accepted until the position is filled


  • 30 Aug 2018 3:05 PM | Hannah Blahnik
    Financial Aid Counselor, Financial Aid
    University of Northwestern - St. Paul

    University of Northwestern - St. Paul has an opening for a Financial Aid Counselor. For a complete list of qualifications, job duties and instructions on how to apply, please click here

    Applications will be accepted until the position is filled. 


  • 15 Jun 2018 11:08 AM | Benjamin Flikeid (Administrator)

    Southeast Tech, South Dakota's largest technical school located in Sioux Falls, is currently hiring a full-time Director of Financial Aid.

    The Director establishes, directs, and coordinates the office’s goals and activities; promotes a strong emphasis on customer service; and actively participates in the Enrollment Management process to leverage financial aid to enroll and retain students. The Director is also responsible for the overall operation of the office and supervision of its professional staff.

    Bachelor’s Degree required. Master’s Degree in Finance, Business, Higher Education Administration, Student Affairs Administration, or related fields strongly preferred. Minimum of five years contributing to the leadership of a Financial Aid Office at the higher education level required. Experience working in an Enrollment Management model desired. For 50 years, Southeast Tech has been committed in preparing our students for workforce excellence and supporting the region that we serve. We offer an excellent salary and benefits package. For job details and to apply online, visit us at southeasttech.edu/employment. Applications will be accepted until the position is filled, with applications submitted by Friday, July 6, 2018, receiving priority consideration. EOE.

    About our City and our School:

    Sioux Falls, is South Dakota’s largest city with over 183,000 people, and is an important location for financial services, health care, and retail trade in eastern South Dakota.

    Southeast Tech currently enrolls over 2,300 students and offers over 50 academic technical education programs in industry sectors that are key in meeting the nation’s work force needs.

    Salary: 

    Annual salary range for initial placement, for 12 Month Work Schedule, Level K: $66,771-$72,604.


  • 28 Mar 2018 3:13 PM | Megan FitzGibbon

    Job Title: State Program Administrator, Principal
    Working Title: Financial Aid Administrator

    Agency:  Minnesota Office of Higher Education
    Location: Saint Paul, MN
    Closing date: 04-04-18

    Link:  Job ID 21279 State Program Admin, Principal  (or visit www.mn.gov/mmb/careers/ and search for 21279)

    This position is full-time, classified.  You can click on the link above or follow the steps listed below to view the job description:

    1.    For more information about this job opening go to www.mn.gov/careers or to Self Service if you are a current State of Minnesota employee.

    2.    On the Job Search page enter the Job Opening ID 21279 in the keywords/search box and click Search.

    3.    Click on the Job Title to view the job posting.

    4.    If interested, click Apply.

    For assistance, contact the Job Information Line at: 651.259.3637

  • 13 Feb 2018 8:18 AM | Soledad Kern

    Associate Financial Aid Advisor

    Capella University

    Minneapolis, MN

    Apply HERE


    Capella University is seeking an Associate Financial Aid Advisor to provide financial aid support to our learners within the Office of Financial Aid. This position is the central point of contact for learners seeking financial aid eligibility, packaging, awarding, and disbursement information—along with financial aid customer service support while pursuing a degree at CU.  This position has a targeted start date of Monday, March 12th. 

    Responsibilities

    Learner Support-

    • Provide CU learners with a positive experience, personal attention, and guidance through the financial aid process
    • Respond to in-bound telephone requests from learners and internal enrollment and academic partners to provide advice and information regarding financial aid inquiries
    • Provide superior customer service and problem resolution to learners and internal partners by setting service expectations and self-service options
    • Effectively communicate with enrollment services personnel to ensure future learners have obtained appropriate documentation for financial aid packaging/tuition funding
    • Document all caller interactions and provide appropriate and timely financial aid responses

    Emails and Outbound Support-

    • Provide appropriate and timely responses to learner emails; ensure emails are written in a professional manner representing Capella University 
    • Make outbound calls to follow up with learners as needed and complete outbound call campaigns that align with communication strategies
    • Proactively work on learners’ inquires to provide a high level of customer service

    Training and Development-

    • Participate in mentor/team/department/company trainings and meeting to contribute to knowledge base
    • Review resources, updates, and communications to remain current in specific job duties
    • Develop a Subject Matter Expertise in area(s) of financial aid, billing, military, etc.

    Process Improvement and Project Support -

    • Identify, communicate, and make recommendations for improvement to existing processes/procedures for the benefit of our learners
    • Seek out and/or identify projects. Work on projects with diligence and accuracy until completion 

    Customer Relationship management and Ownership-

    • Take ownership of learner issues and work collaboratively with internal partners to bring resolution 
    • Supporting internal customer needs, respond to and communicate requests in a professional manner

    *Other duties as assigned


    Qualifications

    Bachelor’s degree preferred. Some college experience required; or 1+ year(s) of transferable customer service experience (preferably phone-based), or 1-3 years of previous financial aid experience, or an equivalent combination of education and experience.

    • In good standing with the Department of Education on Student Loans
    • Ability to function efficiently and utilize good time management skills in a fast paced and demanding work environment
    • Demonstrated ability to maintain confidentiality
    • To be considered as an applicant and maintain employment in this role, you must not at the present time or in the past, have been in default on student loans

     

    Additional Required Competencies/Skills Examples: 

    • Ability to handle complex customer resolution issues, while applying information, policies, and  an assessment of unique circumstances; and resolving issues with a reasonable level of autonomy
    • Knowledge of federal regulations with financial aid and knowledge of a variety of financial aid programs and ability to apply this information to problem-resolution
    • Displayed success in achieving and sustaining objectives and performance metrics
    • Ability to maintain a high degree of accuracy and attention to detail
    • Organizational skills—ability to prioritize, manage multiple demands and present information in a clear and concise manner
    • Strong technological skills and aptitude. Including the use and knowledge of Microsoft Office Suite, applied expertise accessing internet or systems-based information, PeopleSoft, CRM and other financial aid related software and internet applications
    • Understanding of federal regulations associated with financial aid and knowledge of a variety of financial aid programs and ability to apply this information to problem-resolution
    • Demonstrated ability to remain calm under pressure and maintain a professional demeanor at all times
    • Excellent listening, verbal, and written communication skills with ability to interact effectively with senior management, direct supervisors, and colleagues
    • Excellent relationship-building, customer service, and problem resolution skills

    Scheduling:

    • Availability: Must be available to work 8am – 4:30pm during training (approx. 2 weeks) After training the Financial Aid Office is open from 7am-8pm, and must be available to work an 8.5 hour shift between the hours of 7am-8pm. *For those working the evening shift (11:30 am – 8:00 pm) parking is paid


    Apply HERE

  • 31 Jan 2018 4:30 PM | Trish Johnson
    Associate Director of Financial Aid

    The College of St. Scholastica, Duluth, MN

    The College of St. Scholastica currently has an opening for an Associate Director of Financial Aid at the Duluth campus. For the complete list of qualifications, job duties and instructions on how to apply, please visit CSS Employment Site/Financial Aid.  Applications will be accepted until the position is filled.
  • 20 Dec 2017 1:02 PM | Anonymous

    University Services Program Associate

    (Financial Aid Services Assistant)

    The University of Wisconsin– River Falls invites applications for the position of Financial Aid Services Assistant in Office of Financial Aid. The individual selected will be expected to: 1) Greet students and their families in person and answer basic questions about the process of applying and maintaining eligibility for financial aid; 2) Collect, image and accurately match submitted documents to student records to support the application for financial aid; 3) Respond to telephone calls and emails, seeking assistance or referring to counselors for resolution as necessary; 4) Perform data processing tasks such as downloading files from government partners and uploading them to the student information system, running automated review processes on financial aid applications and creating financial aid award offers for students.

    Normal work schedule is 7:45 a.m. to 4:30 p.m. Monday-Friday.  A criminal background check will be completed on final candidates.  The minimum starting salary is $15.42 per hour.  The hourly rate may be negotiable based on experience and available budget. Benefits include medical and dental insurance, state retirement plan, etc.

    Please see the University’s website for the application process, job duties, and qualifications at https://jobs.uwrf.edu

    The University of Wisconsin – River Falls is part of the Minneapolis-St. Paul statistical area. Women/Minorities/Disability/Vet AA/EEO.


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