Overview and Responsibilities

Saint Mary's University of Minnesota, Minneapolis Campus, is seeking candidates who are eager to contribute to its Lasallian Catholic mission of awakening, nurturing, and empowering learners to ethical lives of service and leadership. We invite individuals to help transform lives through education, inspired by the Catholic Intellectual Tradition’s quest to understand the human experience through faith and reason and its embrace of all who are dedicated to learning from one another through authentic conversations in search of the truth. We are especially interested in and give preference to candidates who demonstrate a vision to create and nurture initiatives that will advance our mission within the scope of their duties and who will foster a culture of dialogue that, with respect for all people, supports the search for meaning and purpose in pursuit of excellence.

Job Summary

The Associate Director of Financial Aid provides financial aid services to the undergraduate and graduate students at Saint Mary’s University. The position reviews financial aid applications to determine financial aid award packages using federal methodology. This position also counsels and advises students regarding financing a Saint Mary’s education, including eligibility requirements, application procedures, available programs, and student loan debt management.

Salary Range: $50,000 - $60,000

Benefits

Generous benefits available with a few highlights below.

• Medical, Dental, Vision, HSA, FSA, and more
• Retirement Plan (pension) and 403(b) options
• Tuition Remission - Spouse/Dependents Undergraduate, Employee Masters Degree, and Employee Reduced Doctoral Degree
• 15 PTO days 
• 13 Holidays
• 10 Sick days
• Hybrid Work Option (20%)
• and more

Detailed Job Description and How to Apply 

Saint Mary’s University of Minnesota believes inclusion and human dignity contributes to a robust academic and work environment and is critical to achieving the University's mission in an increasingly diverse society. Individuals with expertise and diverse skills from underrepresented groups are especially encouraged to apply. Saint Mary’s University of Minnesota is an equal opportunity/affirmative action employer. The successful candidate must support, respect, and advance the mission of Saint Mary's University as a Lasallian Catholic institution.

JO #370920

External: https://hr.myu.umn.edu/jobs/ext/370920

Internal (Current U of MN employees only): https://hr.myu.umn.edu/jobs/int/370920  

About the Job

Position Summary
This position will be the lead role in the administration of the Federal Direct Loan program in adherence to federal, state and university policies. Expert understanding of other Loan Unit processes, financial aid packaging, cost of attendance, and general financial aid knowledge is also required. Provides necessary support for troubleshooting, and ongoing operations related to the Loan unit. Identifies problems related to loans, defines goals, and proposes solutions in collaboration with the Financial Aid - Information Technology
unit to ensure University of Minnesota priorities are in compliance with the U.S. Department of Education.
 

Analyzes and streamlines current and new business processes to support end-users and Loan unit staff. Manages the reconciliation of Federal Direct loans in adherence to federal, state, and university policies by running queries and making loan adjustments as necessary. A significant amount of financial aid packaging and adjustments are required of this position, which involves professional judgment as records are evaluated and eligibility is determined. This position will provide substantial support and counseling via email and telephone to other Loan Unit members as well as One Stop Student Services Counselors and Office of Student Finance employees.

Academic Support Resources supports hybrid and flexible working arrangements. Work arrangements are determined in coordination with supervisors depending on the nature of the unit and position. The arrangement for this position will be determined upon hire between employee and supervisor.

Essential Functions 
Functional Direct Loan Expert (40%)

• Individually investigate and troubleshoot issues related to regular loan processing and assists FA-IT and system campuses on service tickets related to loans.
• Create and analyze queries to identify potential loan problems and suggest solutions.
• Review reconciliation reports on a monthly basis to ensure all financial data is accurate between Peoplesoft and Common, Origination and Disbursement Website (COD).
• Report to management and FA-IT of system issues related to loans and all inbound/outbound electronic file transmission failures to the U.S. Department of Education’s processing system COD.
• Serve as a subject matter expert for troubleshooting Federal Direct Subsidized, Unsubsidized, Graduate PLUS, Parent PLUS Loan issues from students, parents, One Stop, and campus units.

Packaging and award adjustments: (25%)

• Award and adjust financial aid packages.
• Provide assistance to Units to meet priority processes and project deadlines.
• Analyze and manage a large volume of records quickly and accurately.
• Exercises Professional Judgment as defined by the U.S. Department of Education in relation to determining eligibility and awarding Federal Direct loans on a case-by-case basis.
• Expert use of PeopleSoft process for awarding loans, making corrections, and managing the return of funds.

Parent PLUS Loan Process: (20%)

• Oversees the Parent PLUS loan automation process, through running the PLUS ready to process daily query and analyzing the PLUS exception daily report.
• Ensures accurate data is loaded into PeopleSoft for ease of Federal Direct loan origination and disbursement.
• Identifies issues that are affecting disbursement and works to resolve problems.

Loan Reports/Special Projects: (10%)

• Provide back-up support to other Loan Unit Staff.
• Analyze Loan Reports and make loan adjustments as needed.
• Utilize expertise in regulations that govern Federal, State, University and Private loans while performing Special projects such as loan clean-up, Sequestration adjustments, problem loan resolution, and summer special processing.
• Remain current on regulations that govern Federal, State, University and private loans.

Attends and participates in meetings and OSF committee work as assigned: (5%)

• Regularly attends scheduled meetings.
• Participates in unit and OSF committee activities.
• Updates unit colleagues with regard to new knowledge; initiates and distributes information to colleagues that may affect and enhance their work.
• Implement new information into job functions where appropriate.
• Provides input in a positive manner.

*The employer reserves the right to change or add duties to this position as long as the changes and/or additions are consistent with the job classification.

Qualifications

Required Qualifications

• BA/BS degree plus at least 4 years of relevant experience, or master's degree plus at least 2 years of relevant experience in a University or higher education adjacent industry.
• Demonstrated ability to manage time and detail in a fast paced environment.
• Excellent oral and written communication and presentation skills.

Preferred

• Experience in financial aid, counseling, or student services.
• Experience with Federal, State, University and Private student loan processing.
• Knowledge of University, state, and federal financial aid regulations.
• PeopleSoft Campus Solutions experience.
• Experience with Google/Microsoft suite (specifically spreadsheets) and CRM platforms.

About the Department

The mission of Academic Support Resources (ASR) is to make a positive difference in students’ lives. This mission includes the entire UMN system, of which ASR provides significant support to each campus and values their collaboration to improve the student experience. ASR is committed to cultivating and sustaining an environment that is diverse, equitable, and inclusive. We are better able to serve and represent our University community by ensuring we value differences and individuality. The knowledge, skills, and abilities of all ASR employees include job knowledge, communication, problem solving/analysis, development, leadership, teamwork, and customer service.

The Office of Student Finance (OSF) manages the initial components of the student finance lifecycle for all University of Minnesota students. OSF calculates financial aid eligibility and manages the awarding, origination, disbursement, recalculation, and return of financial aid. This compliance-forward unit also manages the student finance portion of internal and external audits and partners closely with other Academic Support Resources (ASR) units with billing, accounts receivable, and loan/account collections work.

Pay and Benefits

Pay Range: $55,000 - $61,000 annually, depending on education/qualifications/experience 

Time Appointment: 100% Appointment

Position Type: Faculty and P&A Staff 

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services 
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

How To Apply

Applications must be submitted online.  To be considered for this position, please click the Apply button and follow the instructions.  

Please submit a resume and cover letter. 

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission.  The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.  To learn more about diversity at the U:  http://diversity.umn.edu

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

Job Opening: Director of Financial Aid
Location: Winona State University, Winona, MN

The Director of Financial Aid will provide overall leadership and vision to Winona State University’s financial aid department.   The primary purpose of this position is to direct, plan, develop, organize, implement, supervise, administer and maintain a comprehensive student financial assistance program.  The Director is responsible for the development and implementation of financial aid policies and procedures that are fair and equitable as well as in compliance with all federal and state statutes and regulations, including oversight of R2T4, verification, and SAP.  The Director will oversee the department to ensure clientele needs are met through creating and maintaining a strong customer service model.  Minimum qualifications for the position include Bachelor’s degree and at least three (3) years of experience.

To be considered for this position, please submit your application via https://minnstate.wd1.myworkdayjobs.com/en-US/Minnesota_State_Careers/details/Director-of-Financial-Aid--MnSCU-Academic-Supervisor-3-_JR0000003412by November 6, 2025

St. Catherine University and the Financial Aid Office invite applications for the Financial Aid Counselor (CFW).

Based in the Twin Cities of St. Paul and Minneapolis, Minnesota, St. Kate’s is home to a diverse group of students in a wide array of disciplines and degree levels. St. Catherine University is committed to helping students find ways to make the investment in their future affordable. The Financial Aid Office administers in excess of $100 million in student financial aid annually from federal, state, institutional, and private sources. Our team collaborates with students to ensure they understand their options, choices and commitments.

For more details about this position, or to apply, please https://stcatherine.peopleadmin.com/postings/10338

Closing date for this application is November 14, 2025.

Please feel free to contact me directly with any questions.

Kind regards, 

Mary 

Mary Tobias | Assistant Director, Financial Aid

ST. CATHERINE UNIVERSITY

2004 Randolph Avenue, #F-11

St. Paul, MN 55105

finaid@stkate.edu | direct: 651-690-6757 | mptobias902@stkate.edu

Job Opening: Financial Aid Counselor

Location: The College of St. Scholastica – Duluth Campus

The College of St. Scholastica is seeking a Financial Aid Counselor to join our team on the Duluth campus. This position is responsible for processing financial aid and providing counseling and support to students and their families throughout the financial aid process.

To view the full list of qualifications, job responsibilities, and application instructions, click here.

Questions?
Please contact Trish Johnson, Director of Financial Aid, at tjohnson@css.edu.

Application Deadline:
Applications will be accepted until the position is filled.

• 12158 Job ID
• Remote Office
• Mon - Fri
• 8:00am - 5:00pm
• USD $50,439.00/Yr.
• USD $73,499.00/Yr.
• Full Time - to apply go to Hazelden Betty Ford Foundation>Search Jobs 

Under the supervision of the Dean of Student Affairs, the Director of Student Financial Aid administers the student financial aid program including federal, state and local funds. Assesses financial needs of students, and advises students regarding financial aid options, processes, and requirements. Evaluates student academic progress and adjudicates academic progress appeals. Participates as appropriate in systems/procedures planning and management; implements and coordinates specific individual programs and/or assignments, in accordance with the overall objectives of the department.

Uses logic and knowledge of policies, procedures, and appropriate governmental regulations to solve problems and make decision on a correct course of action when a choice can be made; makes logical and timely decisions; exhibits flexibility and a willingness to learn; deals professionally with unexpected situations and operates with little or no direct supervision. 

Ability to cope with stressful circumstances and to cordially interact with coworkers to accomplish common tasks. Exhibits a willingness to assume additional duties; seeks the guidance of supervisor prior to beginning an unfamiliar assignment unless otherwise instructed. Ability to perform in a confidential, ethical and professional manner.

• Manage all functions for Title IV funding by serving as the Financial Aid Administrator for the Hazelden Betty Ford Graduate School to ensure that all federal regulations are met and students accurately funded.
• Manages grants and scholarship awarding process and other projects as assigned.
• Serve on committees and work groups as a financial aid representative of the Hazelden Betty Ford Graduate School.
• Serve as main point of contact to assess military connected students’ needs.
• Administers, controls, and coordinates federal, state and institutional financial aid funds from numerous individual programs. Ensures compliance with all laws and regulations through accurate reporting and auditing and resolves any issues related to auditors' findings.

Required Qualifications:

• Bachelor's degree or a minimum of five years of increased administrative responsibilities for financial aid programs at a college or university or an equivalent combination of education and experience.
• Knowledge of federal, state, and institutional financial aid programs
• Ability to perform in a confidential, ethical and professional manner
• Ability to deal effectively with a diverse student body
• Ability to commit to a team-building approach
• Ability to work under pressure to meet timelines and objectives
• Good interpersonal and communication skills

Preferred Qualifications:

• Master’s degree in accounting, business, student affairs or public administration.
• Experience administering Title IV federal student aid or experience in accounting, finance, or other business-related field.
• Experience with need analysis, counseling, and packaging aid

The Hazelden Betty Ford Foundation is the largest nonprofit addiction recovery organization in the United States. It is also one of the most mission-driven places you will find. The Hazelden Betty Ford Foundation team is passionate about providing hope and ultimately healing. As a living, growing and evolving institution, the Hazelden Betty Ford Foundation is – at our core- a people-powered organization.  Hazelden Betty Ford Foundation is comprised of 1600+ employees, seventeen treatment sites and produces $190 million dollars in annual revenue.  This exemplary organization serves nearly 25,000 people annually and is committed to provide hope and healing for those experiencing addiction to alcohol and other drugs.

What makes this organization unique is its total ecosystem approach to prevention, education, research, advocacy and treatment.  All of the parts of the organization work together to inform, develop and deliver evidence- based practices that help people reclaim their futures and restore their hope.

Being “a best place to work” is a strategic goal of Hazelden Betty Ford Foundation and it’s a goal that every employee plays an active role in helping to achieve. Our culture is a reflection of how encouraged and energized we each feel about contributing our ideas and performing to our greatest ability. Join us and do meaningful work.

We deeply value our employees.  Working at Hazelden Betty Ford Foundation includes a comprehensive benefits package, including:

• Competitive Health, Dental and Vision Plans
• Retirement savings plan with employer match
• Paid time-off
• Tuition reimbursement

The Hazelden Betty Ford Foundation is proud to be an equal opportunity and affirmative action employer. We believe that diversity and inclusion among our colleagues is critical to our success as a force of healing and hope for individuals, families and communities affected by addiction to alcohol and other drugs; and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Classification:    MnSCU Academic Professional 1

Full-time

Salary Range:     Hourly from $23.63 - $34.18

*Salary placement is dependent on education and experience

 Application Procedure:

The vacancy is posted online from May 22, 2025 through June 6, 2025. Applications must be submitted by 12:01 a.m. on June 7, 2025.  Note: Internal applicants need to apply through the Jobs Hub in Workday.

Application must include:

• ·         Letter of interest
• ·         Curriculum vitae (or resume)
• ·         Name and contact information for three professional references
• ·         College transcripts (copies are acceptable for initial application screening)

Please visit www.minnesota.edu/jobs for more information or to begin the application process.

Position Purpose:

The primary purpose of the Associate Director of Financial Aid position is to serve all Minnesota State Community and Technical College (M State) students college-wide; to manage assigned financial aid processes across the college; analyze and comply with financial aid statutes and regulations; develop procedures to efficiently process student aid; communicate with internal and external customers of the college’s financial aid department; and supervise student employees.

The values that guide our work include access and opportunity, equity, inclusion, belonging, cultural competence, culturally responsive pedagogy & service, and community engagement.  Our educational environments are culturally relevant, responsive, and innovative to the students we serve. Our students are assets, we affirm their identities and lived experiences, and provide spaces that are emotionally safe and reflect who students are.

This position will have a home campus location of Fergus Falls or Wadena with regular travel between Detroit Lakes, Fergus Falls, and Wadena.

Travel to other M State campuses will be required, approximately, as follows:

• Monthly: 3-6 times /month

Responsibilities:

• ·         Live the mission, vision and values of M State to ensure a positive experience for all students and stakeholders.  Service to M State students and stakeholders is a core component of the position and work responsibilities.
• ·         Inform and assist current and prospective students on all aspects of financial aid.
• ·         Support for campus and college operations.
• ·         Operational support for the financial aid office and student affairs division.
• ·         Assure the accurate and timeliness of reports to federal, state, agency, and college authorities.

Minimum Qualifications:

·         Minimum of 1 year of professional experience in any of the following: admissions, recruitment, financial aid, working with students/clients in higher education, customer service, or human services. A bachelor's degree may substitute for 1 year of experience; an associate's degree may substitute for 6 months of experience.

• ·         Ability to interpret the complexities of federal and state regulations governing financial aid programs, interpret and explain college, state, and federal policies that impact students.

·         Demonstrated computer skills sufficient to work with multiple software programs such as Office 365, student record management system, and electronic filing with an ability to meet deadlines in a fast-paced environment.

·         Experience with computer software applications and systems with the ability to create business correspondence, reports, presentations, plan and organize multiple events/activities

·         Able to work evenings and weekends.

·         Valid driver’s license and able travel to represent the college as needed.

·         Public speaking skills sufficient to present information clearly to large groups.

·         Human relations/customer service skills with the ability to actively listen to and understand individuals’ needs and provide accurate information and appropriate alternatives.

·         Ability to work effectively with individuals from diverse and traditionally underserved backgrounds.

·         Problem solving skills with the ability to set priorities, reason analytically, determine alternative solutions, and analyze and interpret information with a high degree of accountability and accuracy.

·         Ability to work independently with little supervision and collaboratively in a team environment; (this list is not all inclusive).

• Preferred Qualifications:
• ·          A bachelor’s degree from an accredited college in a business or human service-related field.
• ·          Experience using ISRS student record system.
• ·          Minimum of three years of financial aid work experience in a college setting.
• ·          Experience working with student record systems, project management and specialty software such as DARS, ImageNow, customer relations management systems, and Office 365.
• ·          Knowledge of available higher education and community resources in order to recommend the most appropriate referral.
• ·          Demonstrated knowledge and understanding of college student development theory and varied Able to develop close working relationships college-wide, especially the Academic and Student Affairs division (particularly Counselors, Social Workers, Campus Resource Specialists, the Support Center, Enrollment, Admissions, Accessibility Resources, Financial Aid, Records) and faculty, student workers, and college administrators.
• ·          A thorough understanding of federal and state financial aid programs and regulations.
• ·          Knowledge of needs analysis, federal and state methodology, aid awarding, and the financial aid delivery system.
• ·          Ability to establish and maintain effective relationships with support agencies, educational facilities, and individuals in the community on behalf of students and the institution.                                        

About

M State is a regional student-focused institution that is poised for a strong future. It is the sixth-largest outstate college in the Minnesota State system and the largest two-year college in Greater Minnesota, serving more than 10,500 students in credit and non-credit courses each year. M State offers big-college resources and a small-college feel on our four welcoming campuses and in our many online courses and programs. Our faculty and staff are dedicated to the values of integrity, inclusion and innovation, and that dedication is reflected in our programs and in the support we offer to our students.

Minnesota State is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. All applicants must be able to lawfully accept employment in the United States.

If you need accommodations to take part in the application process, please contact Human Resources at (218) 736-1512. For more information regarding M State, refer to our website at: www.minnesota.edu. Minnesota State Community and Technical College, a member of the Minnesota State system, is an affirmative action, equal opportunity educator and employer.

NOTICE:  In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State’s vehicle use criteria and consent to a motor vehicle records check.                                                                                                     

Job Summary

The Financial Aid Advisor supports the daily operations of the Financial Aid Office at Nova Academy’s Rochester campus. 

This unique opening allows for limited time on-site in Rochester, Minnesota. 

The starting rate is $50,000 but based on relevant experience can increase. 

This role provides guidance to current and prospective students throughout the financial aid process, ensuring timely, accurate, and compliant processing of aid packages. Responsibilities include maintaining student records, processing applications, and supporting institutional, state, and federal aid programs. As experience grows, the Advisor will take on increased responsibilities and work with greater independence.

Key Responsibilities

• Counsel students and prospective students on available financial aid programs (grants, loans, scholarships)

• Assist with financial aid applications, ensuring accuracy and completeness

• Determine eligibility and award financial aid packages

• Maintain up-to-date and accurate financial aid files, including:

  • Budget worksheets, MPNs, verification documents, Professional Judgments, State Grant documentation, packaging worksheets, and living expense records

• Manage second-year aid follow-up, including new MPNs and updated awards (Pell, State Grant)

• Ensure all documents are properly signed and securely filed

• Monitor student clock hours and academic performance to ensure Satisfactory Academic Progress (SAP)

• Submit Requests to Pay (RTPs) and collaborate with the Business Office to track payment plans

• Complete Return of Title IV Funds, state fund returns, and institutional returns when necessary

• Complete weekly stipends and credit balance worksheets, ensuring all aid is coming in as expected

• Order financial aid forms and maintain office supply inventory

• Distribute updated policies and procedures to students and staff

• Assist in writing and maintaining financial aid policies, including Title IV and NACCAS compliance

• Support form and procedural updates as regulations change

• Prepare statistical reports periodically or upon request

• Assist with annual year-end financial aid close-out

• Organize and securely destroy student files after the required holding period

Expectations & Competencies

• Provide accurate, courteous support to students and staff

• Understand and apply federal and state regulations related to financial aid

• Perform data entry and financial calculations with speed and accuracy

• Maintain confidentiality and professionalism in all student communications

• Work independently, meet deadlines, and adapt to changing regulations

• Use internal systems and tools efficiently to process and track financial aid

• Collaborate effectively with internal departments and external agencies

Qualifications

• Some college coursework required (Associate's degree or higher preferred)

• Experience in financial aid, accounting, banking, or related field preferred

• Strong data entry, recordkeeping, and math skills

• High attention to detail and organizational ability

• Excellent interpersonal and customer service skills

Benefits

• 401(k)

• 401(k) matching

• Dental insurance

• Vision insurance

• Health insurance

• Health savings account (HSA)

• Paid time off (PTO)

• Flexible schedule

• Employee discount

• Professional development assistance

Schedule

• Monday to Friday

• 8:30 AM – 4:30 PM
  
  
  Learn more about the role, salary, benefits and apply HERE

University of St Thomas is seeking a Financial Aid Advisor OR Assistant Director of Financial Aid to join our Enrollment Services team at the Saint Paul location. We are committed to building a skilled team that represents a variety of backgrounds and perspectives. This commitment is consistent with our mission: Inspired by Catholic intellectual tradition, the University of St. Thomas educates students to be morally responsible leaders who think critically, act wisely, and work skillfully to advance the common good. We invite qualified candidates to apply to join our encouraging, collaborative and energetic team!

JOB SUMMARY

The Financial Aid Advisor/Assistant Director of Financial Aid is actively involved in the recruitment, matriculation, persistence, and retention of all St. Thomas students. The Financial Aid Advisor/Assistant Director of Financial Aid works directly with students, parents, guardians, high school counselors, and community-based organizations that are involved in the processes of helping students discern their college going plans and further, helps currently enrolled students to determine if they may persist at the university. This work is centered on the results of the Free Application for Federal Student Aid, St. Thomas costs, the federal, state, and institutional financial aid for which the student is eligible and involves a comprehensive review of the family financial situation including IRS information and other pieces of “red” data.  The Financial Aid Advisor/Assistant Director of Financial Aid counsels students and their families about the value of a St. Thomas education and the ROI.  The Financial Aid Advisor/Assistant Director of Financial Aid must have command of all the federal, state, and institutional financial aid programs we offer, and understand the policies and procedures for each. As a member of the Financial Aid team, the Financial Aid Advisor/Assistant Director of Financial Aid contributes to the determination of annual financial aid awarding processes and procedures. This role is also responsible for understanding and utilizing technical systems to support their work with students and the management of the program(s) for which they are responsible including but not limited to: Banner, Optix, Cognos, SalesForce (CRM) and program specific reporting applications.

Additionally, the Assistant Director of Financial Aid  is responsible for the effective and compliant management of significant financial aid programs. Successful management of these programs requires the Assistant Director of Financial Aid  to be a subject matter expert and to have the skill to successfully articulate those policies and procedures to both internal and external constituents and stakeholders.

Click here for more information or to apply.

Job Description

This position exists to ensure that all financial aid statutes, rules and regulations are adhered to by setting up and maintaining the financial aid portion of the Student Information System. This position provides advice and counsel to prospective and current students, high school counselors, family members and University staff. Specifically this individual will manage the tracking and verification procedures, automated packaging process, crediting of aid to student accounts, and scholarship program administration. Oversight of general office operations and personnel management are also significant responsibilities.

Program Processing and Regulations
Manage all facets of the Student Information System, which includes the tracking, verification, awarding and distribution of financial aid data and funds so that all awards are made available to students in a timely, accurate and equitable manner. This must be done in such a manner that ensures compliance with federal, state, system and institutional financial aid regulations. Documentation of procedures and training of staff members who utilize these systems is critical to ensure consistent treatment of all applicants. Additionally, provide guidance for the development and maintenance of the financial aid module through contact with system developers and business analysts.

Office Leadership and Direction
Assist the director with assessment of personnel needs and evaluation of staff. Remain apprised of federal, state, and system laws and regulations in order to maintain compliance and that office goals and objectives are achieved. Provide leadership and guidance to office staff as they review applications, consortium agreements, appeals and professional judgment requests so that all cases are decided accurately and consistently. Serve in the director’s absence so that all management and administrative functions are performed appropriately.

Satisfactory Academic Progress
Administer the institution’s financial aid satisfactory academic progress policy as well as serve as the primary contact person for individuals seeking information or submitting appeals so that this policy is in full compliance with federal, state, System, and institutional regulations. Ensure that all students who submit appeals are reviewed and responded to in an effective, consistent, and timely manner. Coordinate this work with the Academic Appeals and Probation Office.

Financial Aid Counseling
Provide information, advice and counsel to prospective and continuing students, parents, high school counselors, and other clientele regarding financial aid programs, procedures, eligibility, costs, regulations, and debt management. This includes making presentations to groups both on and off campus.

Scholarship Administration
Lead the Financial Aid Office’s involvement in all functions related to scholarships. This requires coordination with personnel in Admissions, SCSU Foundation, various campus departments, private scholarship organizations and Business Services to ensure that all scholarships are established and administered consistently and in accordance with established University and Foundation policies.

Other Duties
Lead or assist with other duties as assigned in order to ensure students receive outstanding service and financial aid programs are administered according to all federal, state, system and institutional regulations.

Qualifications:

Required: 

• Master’s degree plus three years of advanced professional experience in student aid administration, admissions, counseling or relevant administrative work OR Bachelor’s degree plus four years of advanced professional experience in student aid administration, admissions, counseling or relevant administrative work
• Strong personnel management, organizational, and interpersonal skills
• Computer software skills sufficient to administer financial aid programs
• Ability to deliver high quality customer service while integrating knowledge and information from multiple interrelated sources
• Evidence of demonstrated ability to work with persons from culturally diverse backgrounds.

Preferred:

• Direct work experience within Financial Aid
• Experience with various government financial aid databases, such as, but not limited to, FAA access, NSLDS, and COD
• Expert knowledge of federal financial aid regulations
• Expert understanding of Satisfactory Academic Progress
• Proficient in the use of the MinnState ISRS Financial Aid module as a “super-user”
• Institutional or state programmatic management and awarding experience