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Minnesota Association of Financial Aid Administrators 

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  • 21 May 2024 1:22 PM | M.E.G. Calabrese

    DEADLINE: FRIDAY, MAY 31, 2024

    To Apply: https://hr.umn.edu/Jobs/Find-Job 

    Job ID 361236

    JOB DESCRIPTION

    Academic Support Resources

    Information Technology

    Job Title/Code IT Pro 2 - Bus/Sys Analyst - 9702BS

    Position Number 361236

    Working Title Business Analyst 2

    Unit/Department Summary

    The mission of Academic Support Resources (ASR) is to make a positive difference in students’ lives. ASR is committed to cultivating and sustaining an environment that is diverse, equitable, and inclusive. We are better equipped to serve and represent our University community by ensuring our culture values differences and individuality.

    The knowledge, skills, and abilities of all ASR employees include job knowledge, communication, problem solving/analysis, development, leadership, teamwork, and customer service.

    The Information Technology unit (ASR-IT) supports the University’s strategic mission and vision by providing business analysis, project and systems support to the University community. Key business functions include stewardship of critical student finance, financial aid, and student records processes including applications to manage learning events that do not bear formal academic credit. ASR-IT also provides support of business case development, project management, custom web application and analytic report development to University staff on all campuses and is available for consultation on an as-needed basis.

    Position Summary

    Second-level professional Business/System Analyst responsible for business or systems process analysis, design, testing, and implementation. Incumbent at this level is a learned professional responsible for problems of moderate difficulty that can be resolved through analyzing possible solutions utilizing standard procedures.

    Works under limited supervision. Technical guidance required for unusual and complex problems/projects.

    These positions are part of the Academic Support Resources (ASR) department, which supports vital processes and systems at the University of Minnesota. ASR supports hybrid and flexible working arrangements. Work arrangements are determined in coordination with supervisors depending on the nature of the unit and position.

    The arrangement for this position will be determined upon hire between employee and supervisor.

    Essential Job Functions

    Production Support (Maintenance) 40%

    ● Work with clients to map current and future business processes and align technology solutions with short- and long-term business strategies.

    ● Document business requirements and create detailed function/technical system specifications.

    ● Create detailed test plans.

    ● Execute test plans and document test statistics metrics and results.

    ● Work with clients and technical group to resolve system issues.

    ● Evaluate and follow through on issues and problems until resolved or escalated.

    ● Evaluate issue patterns to plan and execute process improvements and system upgrades.

    ● Design data reporting and business intelligence systems to meet client business needs.

    ● Create reports to support business decisions.

    ● Provide training and technical guidance to less experienced staff.

    ● Assist in the rapid and thorough resolution of production issues. Evaluate, document, and report issues to management.

    ● Work with clients and technical resources to troubleshoot production emergencies.

    ● Assist in the implementation of “workarounds” when system issues affect business needs.

    ● Maintain in-depth knowledge of all business processes in one or multiple business areas.

    ● Function as application expert (second tier support) for help-line staff.

    Upgrade Support (Software bundles, releases, upgrades) 25%

    ● Analyze releases for testing applicability.

    ● Create test conditions.

    ● Create test scripts.

    ● Perform testing.

    ● Report defects.

    Project Support and Implementation (New systems, Modifications, Business Process Improvement) 15%

    ● Formulate and define systems scope and objectives.

    ● Lead small scale or sub-functional teams for system design, modification, upgrade, and implementation projects.

    ● Work on projects to gather, analyze, and document business requirements and assist with the translation into technical requirements. Significant emphasis on the test cycle, including the creation and execution of test plans, as well as testing and documenting results.

    ● Identify, define, and document business process and application requirements in order to create To-Be business process flows for proposed system changes.

    ● Understand and perform elements of standard project management methodology.

    Business Support 10%

    ● Assist users in understanding systems.

    ● Provide management updates.

    ● Provide updates and perform presentations at user informational sessions and user group conferences.

    ● Work with business units to assess current capabilities and identify high-level requirements.

    ● Work with Trainers to provide end user training and updates for new and changed applications.

    Operations Support 5%

    ● Participate in annual planning and setup.

    ● Gain and maintain an overall understanding of the elements comprising the annual cycle (academic year, aid year, fiscal year).

    ● Run jobs and reports as needed.

    Individual Development Planning (IDP) 5%

    ● Gain and maintain knowledge of tools used to support the enterprise systems. Examples are: SQR, SQL, PeopleTools, workflow, equation engine, application engine, query based updates, and web tools.

    Required Qualifications

    ● BA/BS degree plus two years of full-time relevant work experience, or a master’s degree.

    ● Ability to communicate technology concepts effectively with technically proficient and non-technically proficient individuals.

    Preferred Qualifications (Core Competencies)

    ● Knowledge of financial aid, student finance, student records, CRM, and non credit registration business processes and application systems.

    ● Knowledge of PeopleSoft.

    ● Experience with SQL.

    ● Experience at a university or college.

    ● Strong conceptual, analytical, and problem-solving skills

    ● Experience working in student services.

    ● Working knowledge of project management techniques.

    ● Working knowledge of requirements definition techniques.

    ● Working knowledge of relational databases.

    ● Working knowledge of interfaces and integrations.

    ● Excellent organizational and time management skills.

    ● Proficiency with Google applications

    ● Ability to sufficiently understand and analyze data to recognize data anomalies and problems, and suggest corrective actions.

    ● Ability to develop, train, and mentor peers.

    *The employer reserves the right to change or add duties to this position as long as the changes and/or additions are consistent with the job classification.


  • 17 May 2024 11:12 AM | Stephanie Bard

    Application Period : May13, 2024 - June 11,2024

    Position Location:  Financial Aid - Bemidji State University

    Job Type: Full-time/probationary/Non-Exempt

    Pay/Salary Range:  Depends on Qualifications : Range C ($45,352-$91,288)

    The Assistant Director of Financial Aid assists the Director and Associate Director to plan, administer, manage, and coordinate the student financial aid programs at BSU and NTC. This position serves as the primary financial aid officer for Satisfactory Academic Progress (SAP) and Return of Title IV Funds (R2T4) for both institutions. This individual counsels’ students and parents, as well as verifies awards and revises financial aid awards.

    Responsibilities of the Assistant Director of Financial Aid include:

    Satisfactory Progress Officer & Return of Title IV Funds.

    Acting as the Financial Aid SAP Officer and R2T4 funds liaison with faculty and the Business Office for BSU and NTC. Scheduling and performing reviews of student academic performance using the MinnState Integrated Statewide Records System (ISRS) at the end of each term. Creating, notifying and monitoring students placed on warning and suspension status. Receiving and preparing all appeals of financial aid suspension, once prepared, review with Associate Director to determine results of appeal. Promptly communicate decisions regarding appeals to students. Maintaining records of appeals and all decisions related to SAP. Determining students who require an R2T4 calculation and submitting information to Business Office.

    Percentage of time: 45%

    Financial Aid Counseling.

    Meeting with current and prospective students and parents to discuss issues related to applying for and receiving financial aid at BSU, including financial aid eligibility, application procedures, governing regulations and debt management, and ramifications of withdrawing from courses.

    Percentage of time: 20%

    Financial Aid Processing.

    Identifying and resolving conflicting financial and personal information using the MinnState ISRS financial aid system edits and verification processes. Calculating student eligibility and awarding appropriate financial aid funds. Providing assistance for NTC processes; this includes but is not limited to aid applied, duplicate resolution, packaging and tracking.

    Percentage of time: 15%

    Other Duties.

    Assisting students participating in international travel academic programs. Developing and monitoring all facets of the TEACH grant program for BSU including application requirements and student individualized counseling within the guidelines of the U.S. Department of Education. Also Coordinating the MN Aspiring Teachers of Color, the MN Student Teacher Grant and the Grad Ready Student Success Scholarship. Facilitating financial wellness programming at BSU. Aiding with the development of financial aid queries, financial aid policies, procedures, computer software and systems at BSU and NTC and other duties as assigned.

    Percentage of time: 15%

    Outreach.

    Participating in BSU Academic Advising and Registration programs, BSU FYE classes, and financial aid nights at area high schools.

    Percentage of time: 5%

    Minimum qualifications for this position include:

    Master’s degree plus one year of professional experience in financial aid or a related field or Bachelor's degree plus two years of professional experience in financial aid or a related field or three years of professional experience in financial aid or a related field or an equivalent combination of post-secondary training, education and/or professional experience.

    Computer software and technology skills.

    Demonstrate excellent oral and written communication skills.

    Ability to receive and maintain access to federal student aid databases.

    Preferred qualifications include:

    Three (3) or more years of financial aid or related higher education experience.

    Ability to participate as a team member.

    A demonstrated commitment to the principles of diversity, equity, inclusion, and anti-racism.

    APPLY ONLINE:

    APPLY ONLINE: https://bemidjistate.peopleadmin.com/

    A complete application will include the following attachments:

    Cover letter, which addresses the required qualifications and your specific interest in working at BSU.

    Resume / Curriculum Vitae.

    Inquiries about the position:

    Stephanie Bard, Director of Financial Aid

    Phone: (218) 755-2263

    Email: stephanie.bard@bemidjistate.edu

    A complete application will include the following attachments:

    Cover letter, which addresses the required qualifications and your specific interest in working at BSU.

    Resume / Curriculum Vitae.


  • 17 May 2024 11:07 AM | Elizabeth Brooks

    Job Description

    This position exists to ensure that all financial aid statutes, rules and regulations are adhered to by setting up and maintaining the financial aid portion of the Student Information System. This position provides advice and counsel to prospective and current students, high school counselors, family members and University staff. Specifically this individual will manage the tracking and verification procedures, automated packaging process, crediting of aid to student accounts, and scholarship program administration. Oversight of general office operations and personnel management are also significant responsibilities.

    Program Processing and Regulations
    Manage all facets of the Student Information System, which includes the tracking, verification, awarding and distribution of financial aid data and funds so that all awards are made available to students in a timely, accurate and equitable manner. This must be done in such a manner that ensures compliance with federal, state, system and institutional financial aid regulations. Documentation of procedures and training of staff members who utilize these systems is critical to ensure consistent treatment of all applicants. Additionally, provide guidance for the development and maintenance of the financial aid module through contact with system developers and business analysts.

    Office Leadership and Direction
    Assist the director with assessment of personnel needs and evaluation of staff. Remain apprised of federal, state, and system laws and regulations in order to maintain compliance and that office goals and objectives are achieved. Provide leadership and guidance to office staff as they review applications, consortium agreements, appeals and professional judgment requests so that all cases are decided accurately and consistently. Serve in the director’s absence so that all management and administrative functions are performed appropriately.

    Satisfactory Academic Progress
    Administer the institution’s financial aid satisfactory academic progress policy as well as serve as the primary contact person for individuals seeking information or submitting appeals so that this policy is in full compliance with federal, state, System, and institutional regulations. Ensure that all students who submit appeals are reviewed and responded to in an effective, consistent, and timely manner. Coordinate this work with the Academic Appeals and Probation Office.

    Financial Aid Counseling
    Provide information, advice and counsel to prospective and continuing students, parents, high school counselors, and other clientele regarding financial aid programs, procedures, eligibility, costs, regulations, and debt management. This includes making presentations to groups both on and off campus.

    Scholarship Administration
    Lead the Financial Aid Office’s involvement in all functions related to scholarships. This requires coordination with personnel in Admissions, SCSU Foundation, various campus departments, private scholarship organizations and Business Services to ensure that all scholarships are established and administered consistently and in accordance with established University and Foundation policies.

    Other Duties
    Lead or assist with other duties as assigned in order to ensure students receive outstanding service and financial aid programs are administered according to all federal, state, system and institutional regulations.

    Qualifications:

    Required: 

    • Master’s degree plus three years of advanced professional experience in student aid administration, admissions, counseling or relevant administrative work OR Bachelor’s degree plus four years of advanced professional experience in student aid administration, admissions, counseling or relevant administrative work
    • Strong personnel management, organizational, and interpersonal skills
    • Computer software skills sufficient to administer financial aid programs
    • Ability to deliver high quality customer service while integrating knowledge and information from multiple interrelated sources
    • Evidence of demonstrated ability to work with persons from culturally diverse backgrounds.

    Preferred:

    • Direct work experience within Financial Aid
    • Experience with various government financial aid databases, such as, but not limited to, FAA access, NSLDS, and COD
    • Expert knowledge of federal financial aid regulations
    • Expert understanding of Satisfactory Academic Progress
    • Proficient in the use of the MinnState ISRS Financial Aid module as a “super-user”
    • Institutional or state programmatic management and awarding experience
    APPLY AT https://stcloudstate.peopleadmin.com/postings/3829
  • 16 May 2024 1:10 PM | Mark Bauer

    Gustavus Adolphus College is one of the nation’s leading private liberal arts colleges serving over 2,000 students. The College aspires to be a community of persons from diverse backgrounds who respect and affirm the dignity of all people. Known for its strong science, writing, music, athletics, study-away, and service-learning programs, Gustavus is located on a scenic 340-acre hill in St. Peter, Minnesota only one hour southwest of the Twin Cities.


    The Associate Dean of Financial Aid is a pivotal role within the administrative structure, responsible for managing and overseeing the daily operations of the financial aid office. Reporting to the Dean of Financial Aid, the role involves a combination of operational management, policy implementation, student support, and collaboration with various departments to fulfill the institution's enrollment and financial aid goals. 


    To Apply: https://gustavus.edu/employment/job/2203


    Contact: Mark Bauer, Dean of Financial Aid, mdbauer@gustavus.edu


    Closing Date: Open until filled 



  • 2 May 2024 3:41 PM | Amanda Cantú (Administrator)

    If you are looking to be part of an encouraging, collaborative and energetic team, look no further! The University of StThomas invites qualified candidates to apply for a Financial Aid Advisor OR Assistant Director of Financial Aid within Enrollment Services at the Saint Paul location. StThomas embraces diversity, inclusion, and equal opportunity for all and offers a competitive and comprehensive benefits program. 

    JOB SUMMARY

    The Financial Aid Advisor/Assistant Director of Financial Aid is actively involved in the recruitment, matriculation, persistence, and retention of all St. Thomas students. The Financial Aid Advisor/Assistant Director of Financial Aid works directly with students, parents, guardians, high school counselors, and community-based organizations that are involved in the processes of helping students discern their college going plans and further, helps currently enrolled students to determine if they may persist at the university. This work is centered on the results of the Free Application for Federal Student Aid, St. Thomas costs, the federal, state, and institutional financial aid for which the student is eligible and involves a comprehensive review of the family financial situation including IRS information and other pieces of “red” data.  The Financial Aid Advisor/Assistant Director of Financial Aid counsels students and their families about the value of a St. Thomas education and the ROI.  The Financial Aid Advisor/Assistant Director of Financial Aid must have command of all the federal, state, and institutional financial aid programs we offer, and understand the policies and procedures for each. As a member of the Financial Aid team, the Financial Aid Advisor/Assistant Director of Financial Aid contributes to the determination of annual financial aid awarding processes and procedures. This role is also responsible for understanding and utilizing technical systems to support their work with students and the management of the program(s) for which they are responsible including but not limited to: Banner, Optix, Cognos, SalesForce (CRM) and program specific reporting applications.

    Additionally, the Assistant Director of Financial Aid  is responsible for the effective and compliant management of significant financial aid programs. Successful management of these programs requires the Assistant Director of Financial Aid  to be a subject matter expert and to have the skill to successfully articulate those policies and procedures to both internal and external constituents and stakeholders.

    QUALIFICATIONS

    Minimum Qualifications

    • BA/BS in a relevant field.
    • One year of related work experience in an academic setting (Financial Aid Advisor) or three years of related work experience with progressively more responsibility (Assistant Director of Financial Aid), preferably in a financial aid office.
    • Nights and weekend work are requirements of this position.

    Preferred Qualifications

    • Professional experience in Higher Education to include territory management, sales, financing, relationship building, and customer service.

    For full job description and online application, click here.




  • 4 Apr 2024 9:04 AM | Michael Barnaby

    Director of Financial Aid

    Central Lakes College

    Central Lakes College is located in the heart of the Brainerd Lakes Area. We are a comprehensive community and technical college serving about 5,500 students per year. With a knowledgeable, caring faculty and modern, results-oriented programs in comfortable facilities, CLC is the college of choice for seekers of success. 

    The Director of Financial Aid will provide overall leadership and vision to Central Lakes College’s financial aid programs.  The primary responsibility is to plan, develop, organize, implement, direct, supervise, administer and maintain a comprehensive student financial assistance program and delivery system that is highly automated for the two sites of Central Lakes College.  The Director is responsible for the development and implementation of financial aid policies and procedures that are fair and equitable that will be in compliance with all federal and state statutes and regulations as well as meet the needs of the clientele served by creating and maintaining a strong customer service model.


    To apply: Central Lakes College Portal | Director of Financial Aid (peopleadmin.com)

    Contact: Terri Henrikson, HR Specialist, 218-855-8050, terri.henrikson@clcmn.edu 

    Closing Date: Open until filled. First review of applications on Friday, April 15, 2024.


  • 6 Feb 2024 7:19 AM | Karla Glasser

    Assistant Director of Financial Aid

    St. Catherine University

    St. Catherine University and the Financial Aid Office invites applications for the Assistant Director of Financial Aid.

    Based in the Twin Cities of St. Paul and Minneapolis, Minnesota, St. Kate’s is home to a diverse group of students in a wide array of disciplines and degree levels. St. Catherine University is committed to helping students find ways to make the investment in their future affordable. The Financial Aid Office administers in excess of $100 million in student financial aid annually from federal, state, institutional, and private sources. Our team collaborates with students to ensure they understand their options, choices and commitments. The Assistant Director serves as the expert for student and parent loans and manages the administration of the federal, state and alternative loan programs, ensuring timely delivery of student aid and program compliance.

    For more information and details about this position, please visit: https://stcatherine.peopleadmin.com/postings/8679. Closing date for applications is February 16, 2024.


    Please feel free to contact me directly with any questions.

    Karla Glasser, Director

    651/690-6619


  • 31 Jan 2024 10:01 AM | Kelly Running

    Position: Financial Aid Administrator
    Location: Minneapolis Hybrid (2 days a week in office)

    Description: The Financial Aid Administrator will execute transactional and complex financial aid-related activities for new and returning learners. Responsibilities include information gathering, data entry into financial aid systems, and other compliance related functions. The ability to work accurately in a fast-paced, highly regulated environment is critical for success in this role. This is primarily an internal role with little learner/customer interaction, though some phone interaction with lenders and internal partners will be necessary at times.

    Apply Here!

  • 31 Jan 2024 9:51 AM | Kelly Running

    Position: R2T4 Specialist
    Location: Minneapolis hybrid (2 days/week)

    Description: This role is responsible for ensuring that all R2T4 calculations and activities are completed accurately and in a timely manner per federal regulations. The R2T4 Specialist is expected to be knowledgeable regarding regulations pertaining to eligibility for all Title IV programs, especially regulations relating to the R2T4 process.

    Apply Here!

  • 31 Jan 2024 9:40 AM | Kelly Running

    Looking to move into a more technical role and have financial aid experience? This role is for you! 

    You will be responsible for testing and troubleshooting system processes relating to the administration of Title IV aid within the Financial Aid Services team. This will act as the Quality Assurance Analyst for the Financial Aid Management System (FAM) and use their analytical skills to ensure the accurate processing of financial aid.

    Apply Here!

    Competitive wages and hybrid work life balance. 

    Contact Austin Czichotzki for additional information, austin.czichotzki@capella.edu

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