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Minnesota Association of Financial Aid Administrators 

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  • 9 May 2022 2:31 PM | Stephanie Bard

    OPENING DATE: May 9, 2022

    CLOSING DATE: Tuesday, May 31, 2022, at 11:59 p.m.

    POSITION LOCATION: Financial Aid Office on the Bemidji State University campus

    JOB TYPE / SCHEDULE: Full-time / Probationary / Exempt

    PAY / SALARY RANGE: Depends on Qualifications, Range D

    BEMIDJI STATE UNIVERSITY (BSU) AND NORTHWEST TECHNICAL COLLEGE (NTC) invite applicants to join our team as the Associate Director of Financial Aid.

    The Associate Director of Financial Aid is responsible for the daily management, supervisory and quality assurance functions of financial aid operations. Specifically, they will manage the tracking and verification procedures, automated packaging process, crediting of aid to student accounts, and oversight of general office operations and personnel management. They also serve as Director in the absence of the Director of Financial Aid in managing approximately $48 million in student financial aid programs at Bemidji State University and Northwest Technical College. Some evening and weekend hours are required when necessary.

    Responsibilities of the Associate Director of Financial Aid include:

    Program Processing (40%): Managing all facets of MinnState Integrated Statewide Records System (ISRS), which includes the tracking, verification, awarding and distribution of financial aid data and funds so that all awards are made available to students in a timely, accurate and equitable manner. These processes must be done in such a manner that ensures compliance with federal, state, system and institutional financial aid regulations. Responsibilities also include the reporting and compliance functions for all aid programs and conducting research to obtain accurate data upon which to make sound decisions for both BSU and NTC.

    • Office Leadership and Direction (20%): Supervising and training classified staff. Providing leadership and guidance to professional staff as they review applications, appeals and professional judgment requests so that all cases are decided accurately and consistently at both institutions. Serve in the Director’s absence so that all management and administrative functions are performed appropriately.
    • Regulations and Program Functions (20%): Performing quality control functions including identifying and correcting deficiencies in personnel, computer systems, communications, and office procedures. Planning, organizing, developing, implementing, monitoring and evaluating revisions and changes in financial aid programs resulting from legislative mandates, funding agency revisions and changes in system and university policies. Designing systems to accommodate newly created aid programs. Assisting the Director in developing policies.
    • Financial Aid Counseling (15%): Counseling, advising and hearing appeals from students and parents regarding concerns about the financial aid process, services and procedures. Providing educational advice on debt management, budgeting, and sound financial planning.
    • MN State Grant Program (5%): Managing the reporting, requesting of funds and closeout process for the MN State Grant Program for BSU and NTC.

    Minimum qualifications for this position include:

    • Bachelor’s Degree.
    • Five (5) or more years of financial aid or related experience in higher education.
    • Personnel management skills.
    • Computer software and technology skills.
    • Demonstrated excellent oral and written communication skills.
    • Ability to receive and maintain access to federal student aid databases.

    Preferred qualifications include:

    • Master’s Degree.
    • A demonstrated commitment to the principles of diversity, equity, inclusion, and anti-racism.

    APPLY ONLINE: https://bemidjistate.peopleadmin.com/

    A complete application will include the following attachments:

    • Cover letter, which addresses the required qualifications and your specific interest in working at BSU.
    • Resume / Curriculum Vitae.

    Inquiries about the position:

    Stephanie Bard, Director of Financial Aid

    Phone: (218) 755-2263

    Email: stephanie.bard@bemidjistate.edu

    If you have general questions about this posting or submitting an application, contact Melanie Pakonen at melanie.pakonen@bemidjistate.edu


  • 2 May 2022 3:54 PM | Scott Roelke (Administrator)

    Dakota County Technical College

    Job Details

    Job Class: Social Worker

    Working Title: Resource Navigator

    • Who May Apply: Open to all qualified job seekers
    • Date Posted: 04/22/2022
    • Closing Date: 05/09/2022
    • Hiring Agency/Seniority Unit: MN St Colleges & Universities / Dakota County TC-MAPE
    • Division/Unit: MnSCU Dakota County TC / ClassifiedMMA-Exmpt MAPE-Exmpt
    • Appointment Type: Unlimited, Full-time
    • Work Shift/Work Hours: 7:30am-4:00pm with occasional Thursday evening hours for new student registration and orientation
    • Days of Work: Monday-Friday
    • Travel Required: No
    • Salary Range: $20.91 - $30.24/hourly; $43,660 - $63,141/annually
    • Classified Status: Classified
    • Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
    • Location: Student Services
    • FLSA Status: Nonexempt
    • Connect 700 Program Eligible: Yes

    Job Summary

    To ensure Dakota County Technical College (DCTC) provides equitable and inclusive services to students through leadership, coordination, and service in the Office of Basic Needs and Well Being in collaboration with the Mental Health Professional.  To provide a range of professional community resource navigation services including mental health to DCTC students.  The goal of this position is to assist students in overcoming specific barriers through equitable and inclusive programmatic efforts, success strategies, and referral to supportive services within the college community and the larger community in which the campus/student resides.  In addition, the position will provide leadership in addressing student basic needs concerns on campus, and development of educational programming for both students and staff on basic needs related topics.      

    Examples of Duties:

    1. Serve as the resource navigator for students in need and at risk.
    2. Provide short term therapy/counseling services to meet specific student client needs.
    3. Provides basic needs support to students and education and resources to students, families, college personnel, and community agencies to aid in a culture of belonging and success.
    4. Perform related tasks of benefit to students at the college, in support of the relationship management process.

    Qualifications

    Minimum Qualifications

    • Master’s in Social Work or Licensed Graduate Social Worker (LGSW).
    • Knowledge of current principles, practices, and techniques of the social and human service field.
    • Knowledge of intervention techniques sufficient to meet the needs of the student population.
    • Knowledge of community social and support resources.
    • Knowledge of diverse, equity, and inclusion issues and ability to facilitate and manage students with such issues.
    • Ability to manage crisis situations.
    • Knowledge of local, state, and federal laws and regulations affecting social and accessibility services.
    • Demonstrated ability in resolving complex and challenging situations.

    Preferred Qualifications

    • Licensed Independent Clinical Social Worker (LICSW) or Doctorate of Social Work (DSW).
    • Experience working in a higher education setting.
    • Experience working with various community social organizations.
    • Knowledge of higher education policies and procedures including federal law and regulations relative to financial aid and accessibility services.
    • Experience with financial aid and literacy programming and processes.

    Application Details

    Other Information

    Employment information for this position can be found in its collective bargaining agreement or its plan document at http://mn.gov/mmb/employee-relations/labor-relations/Labor/.

    Why Work For Us

    GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year.

    Our differences make us stronger and leveraging them helps us create a workforce where everyone can thrive. The State of Minnesota is an equal opportunity employer. We are committed to embedding diversity, equity, inclusion, and accessibility at our workplace. We do this by developing strong leaders and advocates, increasing cultural competence and understanding among all employees, and removing institutional barriers and attitudes that prevent employees from advancing as far as their talents will take them. We prohibit discrimination and harassment of any kind based on race, color, creed, religion, national origin, sex (including pregnancy, childbirth and related medical conditions), marital status, familial status, receipt of public assistance, membership or activity in a local human rights commission, disability, genetic information, sexual orientation, gender expression, gender identity, or age.

    How to Apply

    Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637.

    For additional information about the application process, go to http://www.mn.gov/careers.

    Contact

    If you have questions about the position, contact Laura Sorenson at laura.sorenson@dctc.edu or 651/423-8339.

    AN EQUAL OPPORTUNITY EMPLOYER

    Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

    Reasonable accommodations will be made to all qualified applicants with disabilities.  If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us. Please indicate what assistance is needed.


  • 28 Apr 2022 2:12 PM | Scott Roelke (Administrator)

    Job Class: Office and Administrative Specialist, Intermediate

    Working Title: Enrollment Services Center Communication Assistant

    • Who May Apply: Open to all qualified job seekers
    • Date Posted: 04/21/2022
    • Closing Date: 05/05/2022
    • Hiring Agency/Seniority Unit: MN St Colleges & Universities / Dakota County TC-AFSCME
    • Division/Unit: MnSCU Dakota County TC / MnSCU Dakota Cty TC Classified
    • Appointment Type: Unlimited, Full-time
    • Work Shift/Work Hours: 7:30am-4:00pm; the last Thursday of each mont entails working until approximately 7:00pm
    • Days of Work: Monday-Friday
    • Travel Required: No
    • Salary Range: $18.10 - $24.00/hourly; $37,792 - $50,112/annually
    • Classified Status: Classified
    • Bargaining Unit/Union: 206 - Clerical/AFSCME
    • Work Area: Student Services
    • FLSA Status: Nonexempt
    • Connect 700 Program Eligible: Yes

    Job Summary

    The purpose of this position is to provide critical administrative and communications support to the Office of Financial Aid, the Academic and Financial Aid Advisor functions, and Student Affairs generally within the Enrollment Services Center.  This position is responsible for maintaining timely, effective, and efficient communication to Financial Aid and Advising constituencies via web technology, voicemail, telephone, and written mediums.  This position is responsible for ensuring information is documented in various database systems that are technical in nature.  In addition, this position is responsible for maintaining administrative processes including, but not limited to, imaging, data entry, and report generation to ensure efficient and effective operation of the Office of Financial Aid, Advising functions, and the Enrollment Services Center.  This position is responsible for timely feedback to customers and serves as triage for all student affairs functions (admissions, financial aid, advising) in the fast-paced Enrollment Services Center.     

    Qualifications

    Minimum Qualifications

    Knowledge of:
    •    English sufficient to (1) communicate effectively with internal and external customers; (2) answer telephones, direct calls, and take messages; (3) write, prepare and edit materials using correct spelling, punctuation, grammar, and sentence structures.
    •    Word processing sufficient to use software to create, format, edit, print, and save a variety of documents, including spreadsheets, tables, charts, and graphs.
    •    Desktop publishing sufficient to recommend and produce final publication design and layouts.
    •    Current data entry procedures, including filing and storage.
    Ability to:
    •    Type and keyboard a variety of documents accurately.
    •    Explain laws, regulations, standards, policies, and procedures to customers.
    Skills in:
    •    Customer service sufficient (1) to provide prompt, courteous and accurate information to customers in person, on the phone, and through e-mail and other written correspondence; (2) effectively communicate and elicit information with tact and diplomacy in difficult situations; and (3) convey complicated information in an understandable manner as an expert resource for outside agencies and individuals.
    •    Data entry to maintain accurate records.

    Preferred Qualifications

    • Knowledge and understanding of data privacy laws (e.g., FERPA, Minnesota Data Privacy Act).
    • Attention to detail and accuracy is imperative.
    • Excellent interpersonal communication skills, nonverbal, verbal, and written, with the ability to elicit information with tact and diplomacy in difficult situations.
    • Excellent organizational skills, self-directed, multi-tasker, and attentive to detail.
    • Post-secondary degree.
    • Experience working in a Student Affairs Division specifically with financial aid and advising     processes.
    • Experience providing direct service to internal and external stakeholders in higher education.
    • Experience using Minnesota State databases such as the Integrated State Record System.
    • Experience with Hobsons Customer Relation Management System.

    Application Details

    Other Information

    Employment information for this position can be found in its collective bargaining agreement or its plan document at http://mn.gov/mmb/employee-relations/labor-relations/Labor/.

    Why Work For Us

    GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year.

    Our differences make us stronger and leveraging them helps us create a workforce where everyone can thrive. The State of Minnesota is an equal opportunity employer. We are committed to embedding diversity, equity, inclusion, and accessibility at our workplace. We do this by developing strong leaders and advocates, increasing cultural competence and understanding among all employees, and removing institutional barriers and attitudes that prevent employees from advancing as far as their talents will take them. We prohibit discrimination and harassment of any kind based on race, color, creed, religion, national origin, sex (including pregnancy, childbirth and related medical conditions), marital status, familial status, receipt of public assistance, membership or activity in a local human rights commission, disability, genetic information, sexual orientation, gender expression, gender identity, or age.

    How to Apply

    Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637.

    For additional information about the application process, go to http://www.mn.gov/careers.

    Contact

    If you have questions about the position, contact Human Resources at hr@dctc.edu or 651/423-8411.

    AN EQUAL OPPORTUNITY EMPLOYER

    Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

    Reasonable accommodations will be made to all qualified applicants with disabilities.  If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us. Please indicate what assistance is needed.


  • 13 Apr 2022 10:44 AM | Richard Levesque
    The Financial Aid Office at St. Catherine University invites applications for a full-time Financial Aid Counselor. 


    The Financial Aid Counselor will join a team with long-standing dedication to St. Catherine University and to growing a diverse student body. The Financial Aid Counselor administers and awards federal, state, institutional and private aid to students.


    Minimum Qualifications are 

    • Knowledge of federal, state, and institutional financial aid policies and regulations
    • Proficiency with computer mainframes and software programs
    • Desire to provide excellent customer service to St. Catherine community
    • Ability and desire to work with people from diverse backgrounds
    • Experience working as a collaborative team member
    • Ability to think creatively and analytically to resolve complex problems
    • Ability to analyze and interpret data and make independent decisions
    • Ability to meet deadlines and process a high volume of work with great accuracy

    • AND EITHER

    Bachelor’s degree
    One (1) year of full-time experience working with federal, state, and institutional financial aid policies and regulations
    • OR
    High School Diploma or equivalent
    Combination of education and financial aid experience to equal five, full-time years

    Please see the following link for the full position posting, preferred qualifications,  and list of position responsibilities: 

    https://stcatherine.peopleadmin.com/postings/6754


    Application closing date is April 24th, 2022. 

    Please contact Rich Levesque at rlevesque061@stkate.edu with any questions. 



  • 17 Mar 2022 9:42 AM | Craig Sanderson

    Minnesota State University, Mankato (MSU) is currently accepting applications to fill a Financial Aid Advisor position in Student Financial Services.  This position exists to provide in-depth advising services to students and families related to financing the cost of higher education, to facilitate appropriate financial aid award packaging, and to disseminate accurate information to both current and prospective students regarding overall billing and financial aid policies, processes and procedure implemented and followed by the University.

    Minimum qualifications are a Bachelor’s degree and one (1) year of professional experience in a college/university student services office.

    For more information and to apply for this position, go to the MSU Mankato Employment website: https://minnesotastate.peopleadmin.com/postings/2094.

    Review of applications will begin on April 6, 2022.

    Additional information about the University can be found at https://mankato.mnsu.edu/.

    Greater Mankato is centrally located in the scenic beauty of the Minnesota River Valley, with convenient access to transportation routes and Minneapolis-St. Paul. For more information about the region, visit https://greatermankato.com/.

    Minnesota State University, Mankato is an Affirmative Action/Equal Opportunity University and a member of the Minnesota State System.

  • 3 Mar 2022 10:26 AM | Scott Roelke (Administrator)

    Financial Aid Officer (2 openings)

    The University of Wisconsin– River Falls invites applications for the position of Financial Aid Officer in Office of Financial Aid. (Two positions are open.) The individuals selected will be expected to evaluate and verify financial aid applications, assist with reporting to facilitate the awarding of financial aid to qualifying students, triage financial aid processes, and award financial aid. In addition to these standard duties, one position will be responsible for managing the campus Federal Work Study program and the other will be responsible for managing veteran and military student benefit programs.

     

    Review of applications will begin on 04/04/2022. Anticipated appointment start date by 06/01/2022. Please see the University’s website for the application process, complete position description and qualifications at https://jobs.uwrf.edu/postings/7865.

     

    The University of Wisconsin – River Falls is part of the Minneapolis-St. Paul statistical area. Women/Minorities/Disability/Vet AA/EEO.


  • 16 Feb 2022 9:02 AM | Nathan Wright

    The College of St. Scholastica (Duluth campus) has an opening for a Financial Aid Counselor.  This position is responsible for processing financial aid, managing select financial aid programs; specifically managing the competitive admissions and endowed/annual/music scholarships; as well as providing financial aid counseling and support to students and families.  

    For a complete list of qualifications, job duties, and application instructions, please click here.

    Applications will be accepted until the position is filled.  The anticipated start date is March 28th or as soon as possible thereafter.

  • 12 Jan 2022 3:28 PM | Jess Christensen

    Are you looking for a super awesome team to join?  If so we would love to have you join our team!

    Concordia College-Moorhead is currently seeking to fill an Associate Director of Financial Aid position.  This is a full-time position located in Moorhead, MN.  Position is open until filled.


    Full posting and details can be found at https://hr.cord.edu/postings/8558

    _________________________________________________________________________________________________________________________

    Position Title

    Associate Director - Financial Aid

    Job Summary/Basic Function

    1. Provide leadership, guidance, and support to the department and advise and collaborate with the Senior Associate Director and AVP in key decision-making regarding budget, strategy, policy, procedure, and compliance. 
    2. Assist with annual audit(s), program review(s), FISAP, and other compliance matters.  
    3. Advise in-person, by phone, email, and text students and families on all aspects of the financial aid process.
    4. Present information to individuals, small, or large groups
    5. Help students and families understand the cost of college and develop a plan to pay for costs not covered by financial aid.
    6. Administer and award various institutional, state, and/or federal aid programs/processes.
    7. Maintain a thorough working knowledge of institutional, state, and federal regulations, policies, and procedures.
    8. Determine student eligibility for various financial aid programs through evaluation of application and other documentation materials.
    9. Exercise professional judgement when reviewing appeals and special circumstances with guidance from or in collaboration with Senior/Associate Directors or Associate Vice President.
    10. Maintain highest ethics and integrity with regard to data confidentiality and privacy.
    11. Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of diverse cultures or backgrounds.
    12. Collect and prepare data for statistical reports and surveys.
    13. Exercise great attention to detail in all aspects of aid program administration.
    14. Collaborate with colleagues from across all units of the institution including, but not limited to: Registrar, Business, Admission, Marketing & Communication, Academic Affairs, Residence Life, Dining Services, Student Success, Advancement, Human Resources, and Global Education
    15. Assist with the smooth operation and overall success of the Financial Aid Office by providing input regarding office policy and procedure, being a team player, and performing other duties as assigned.


     This position is eligible for a $1,000 sign-on bonus. 

    Minimum Qualifications

    Bachelor’s Degree; 3+ years of experience

     

     

    Preferred Qualifications

    Experience working in higher education; Knowledge of Title IV regulations in a higher education setting; Experience with Banner or other Financial Aid Management System; Experience with Social Media/Website Communication best practices; High level proficiency with computer programs; 

     

     

    EEO/AA Statement

    Concordia College will not discriminate against or harass any employee or applicant for employment because of race, color, creed, sex, religion, national origin, age, veteran’s status, disability, genetic information, sexual orientation, gender identity, marital status, familial status, public assistance status, membership or activity in a local human rights commission, or any other legally protected status.

     

    ______________________________________________________________________________________________________________________________________________________


    If you have questions feel free to reach out to Associate VP for Enrollment and Financial Aid, Eric Addington, eaddingt@cord.edu or Senior Associate Director, Jess Christensen, jchriste@cord.edu.

     

  • 10 Jan 2022 11:22 AM | Mike Uran

    St. Cloud State University (SCSU) has an opening for an Assistant Director. The successful candidate will join a team committed to outstanding student service and high quality program administration. This position is specifically involved in financial aid counseling, administering the Federal Direct Loan program, collaborating with various student success programs (e.g. TRIO, College Possible), and assisting with recruitment and student transition events. Further details can be found here.

    Questions? Contact Lori Lemm, Associate Director at 320-308-4022 or lalemm@stcloudstate.edu 

    Closing date: February 6, 2022

  • 6 Dec 2021 1:07 PM | Alyssa Gillette

    Assistant Director Financial Aid- Crown College

    Full Time

    Exempt

    Expected Start February 2022

    The Assistant Director serves a significant management role within the Financial Aid department by overseeing specific operations and personnel critical to its success. Along with this responsibility, the Assistant Director counsels and advises students and families regarding financing a Crown education including eligibility requirements, application procedures, available programs, budgeting and student loan debt management.  The Assistant Director reports to and represents the Director as appropriate.

    ESSENTIAL FUNCTIONS OF THE JOB:

    ·         Maintains strong level of customer service by counseling students and parents, in person, by telephone and email;

    ·         Coordinate and monitor federal and state programs including applicable data transmissions, reporting and reconciliation;

    ·         Process and assist with the administration of the federal, state, and institutional financial aid programs;

    ·         Assist and process all education loan programs including providing resources for students and families as well as processing and monitoring all student applications;

    ·         Supervise and be involved in the awarding of financial aid to students.  Revise student files as necessary;

    ·         Assist, review and complete verification for applicants selected according to the federal verification rules;

    ·         Process and assist in the administration of Return of Title IV Funds policies to ensure compliance with federal regulations;

    ·         Prepare reports on financial aid activities as requested and/or required;

    ·         Attend training and conferences as necessary to gain knowledge required to perform assigned duties;

    REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: 

    • In-depth knowledge of U.S. Department of Education Federal Student Aid Handbook;
    • Experience in a comprehensive financial aid office including both traditional and adult degree completion systems;
    • Experience with PowerFAIDS, Jenzabar, or other comparable college data systems;
    • Strong computer, analytical, speaking and writing skills;
    • Strong interpersonal, leadership, strategic planning, organizational, managerial and communication skills

    MINIMUM QUALIFICATIONS:

    ·         A bachelor’s degree:

    ·         Minimum of three years of increased responsibility and success in a Financial Aid Office

    PREFERRED QUALIFICATIONS:

    •      Master’s degree

    TO APPLY:

    Email cover letter and resume to staffjobs@crown.edu


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