University Services Program Associate
(Financial Aid Services Assistant)
The University of Wisconsin– River Falls invites applications for the position of Financial Aid Services Assistant in Office of Financial Aid. The individual selected will be expected to: 1) Greet students and their families in person and answer basic questions about the process of applying and maintaining eligibility for financial aid; 2) Collect, image and accurately match submitted documents to student records to support the application for financial aid; 3) Respond to telephone calls and emails, seeking assistance or referring to counselors for resolution as necessary; 4) Perform data processing tasks such as downloading files from government partners and uploading them to the student information system, running automated review processes on financial aid applications and creating financial aid award offers for students.
Normal work schedule is 7:45 a.m. to 4:30 p.m. Monday-Friday. A criminal background check will be completed on final candidates. The minimum starting salary is $15.42 per hour. The hourly rate may be negotiable based on experience and available budget. Benefits include medical and dental insurance, state retirement plan, etc.
Please see the University’s website for the application process, job duties, and qualifications at https://jobs.uwrf.edu
The University of Wisconsin – River Falls is part of the Minneapolis-St. Paul statistical area. Women/Minorities/Disability/Vet AA/EEO.